SHIPPING POLICY
Srisakthi Jayantex
Salem, Tamil NaduEffective Date:
This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from Srisakthi Jayantex.
1. Order Processing Time
1.1 Orders are processed within 1–3 business days after payment confirmation.
1.2 Orders placed on Sundays or public holidays will be processed on the next working day.
1.3 Customized or stitched products may require additional processing time.
2. Shipping Charges
2.1 Shipping charges are calculated based on order value, weight, and delivery location.
2.2 Shipping costs will be communicated to the customer before order confirmation.
2.3 Shipping charges are non-refundable.
3. Delivery Timeline
3.1 Estimated delivery time:
Within Tamil Nadu: 2–5 business days
Outside Tamil Nadu: 3–7 business days
3.2 Delivery timelines are estimates and may vary due to courier service delays, weather conditions, or unforeseen circumstances.
4. Courier Partners
We ship through reliable third-party courier services. Once the order is dispatched, tracking details (if available) will be shared with the customer.
5. Order Tracking
5.1 Customers will receive tracking information via SMS, WhatsApp, or email (if applicable).
5.2 Customers are responsible for monitoring shipment status.
6. Delivery Address
6.1 Customers must provide accurate and complete delivery address details.
6.2 Srisakthi Jayantex is not responsible for delays or losses due to incorrect address information provided by the customer.
7. Damaged or Missing Items
7.1 Customers must record an unboxing video while opening courier parcels.
7.2 Any damage or missing item must be reported within 24 hours of delivery.
7.3 Claims without proper proof may not be accepted.
8. Failed Delivery Attempts
8.1 If delivery fails due to customer unavailability or incorrect address, re-shipping charges may apply.
8.2 Orders returned due to non-acceptance will not be eligible for refund of shipping charges.
9. Contact for Shipping Queries
For any shipping-related queries, contact:
Srisakthi Jayantex
Salem, Tamil Nadu
Phone: 8300151073
Email: srisakthijayantex@gmail.com
Your Satisfaction is Our Success